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What should you do when your Atlanta home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your property – and your family members – against the multitude of risks you might encounter, like theft, flooding, and fire. Although your home may be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Atlanta home alarm system goes off? The blasting of an alarm is often shocking, bewildering, and could cause panic. Your best choice is to stay level-headed and adhere to these straightforward guidelines.

Actions to Take If Your Home Alarm System In Atlanta Goes Off

You don’t want to be in this predicament, but it’s also the reason why you put in a home alarm system originally. You’re roused from a deep sleep with the distinct sounding of an alarm after a security sensor has been activated. So what are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is beating rapidly. But staying calm is the best way to evaluate what’s going on. Avoid the impulse of trying to deal with the emergency alone and permit your monitoring staff and first responders to carry out their job.
  2. Protect your loved ones. Your main focus should be your family and leading them out of danger. In the case of a intrusion, this might include going to a predetermined safe room as far from entrances as possible. The invader was likely already frightened away by the alarm, but it’s always a good idea to be extra careful. If there’s smoke or a fire, please vacate your house without delay.
  3. Remember your smartphone. Most homeowners keep their phones with them constantly these days, but you might fail to take it during an emergency. Try to remember it. You’ll be able to stay connected with your monitoring experts and receive updates through your home security app.

Work With Your 24/7 Monitoring Team

The moment your home alarm system in Atlanta goes off, your 24-hour monitoring specialists will instantly act. Their first step is to verify your alarm, and that means reaching out to you. The protocol they abide by is based on the kind of emergency. To illustrate, if the emergency is due to a medical situation, one effort will be made to reach you before first responders are dispatched. If you’re dealing with an intrusion - the most common type of event - a monitoring specialist will abide by these procedures to get in touch with you:

  • An effort will be made to contact you via the touchscreen interface. You will usually be requested to provide a passcode.
  • If that attempt doesn’t prompt a reply, a call is made to your main contact number.
  • A second number or first emergency contact is tried next.
  • If you still can’t be reached, nearby police officers are dispatched.
  • Your monitoring professionals will try to reach you again after the proper authorities are contacted.

If you're not in a situation where you can communicate with monitoring agents, don’t fret. Help will still be deployed even if you're unable to verify the emergency.

Get prepared for any crisis with a Vivint home alarm system in Atlanta

Get prepared for any crisis with a contemporary home alarm system in Atlanta from Vivint. Dial (404) 905-1132 to start customizing your property’s defense today.